FastMail.FM FAQ - Addresses, Folders, Signatures and Upload addresses screens

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Questions

  1. What does the 'Signatures' screen allow me to do?
  2. What does the 'Folders' screen allow me to do?
  3. What does the 'Addresses' screen allow me to do?
  4. What does the 'Upload/Download addresses' screen allow me to do?
  5. I want to upload an addressbook with groups. Do you support that?
  6. Are you going to support address book synchronisation via IMSP/ACAP/LDAP?
  7. How can I transfer my address book from Microsoft Hotmail to FastMail.FM easily?
  8. How do I add/sort addresses/folders/signatures?

Answers

  1. What does the 'Signatures' screen allow me to do?
  2. You can add, edit and delete signatures from this screen. Signatures you add here can be appended to the outgoing mails.

    You can associate a signature with a personality in the 'Options' -> 'Personalities' screen. When you use a particular personality to send mails from the 'From' dropdown in the 'Compose' screen, the signature associated with that personality will be appended to the outgoing mail.

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  3. What does the 'Folders' screen allow me to do?
  4. The folder screen allows you to add, rename and delete folders. You can also configure the default number of rows of messages to display on the Mailbox screen when you go to a folder. You can also configure whether to have message 'previews' like Microsoft Outlook for no messages, all messages or only unread messages.

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  5. What does the 'Addresses' screen allow me to do?
  6. You can add/delete/edit addresses to be used when sending emails. You can also define address groups so that you can easily send an email to many different recipients easily.

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  7. What does the 'Upload/Download addresses' screen allow me to do?
  8. The 'Upload/Download Addresses' screen allows you to upload an existing address book from a number of different programs and formats, or download your FastMail.FM address book to import into another program/system. Currently the following formats are supported:

    The upload is quite intelligent in that it will:

    Outlook

    You must export your Outlook contacts to CSV format to import them. Use the following procedure to do that.

    1. Start Outlook
    2. Select the menu item File -> Import and Export...
    3. Select Export to a file and click Next
    4. Select Comma Separated Values (Windows) (**NOT** DOS) and click Next
    5. Select the Outlook folder your contacts are in and click Next
    6. Use the Browse button to select a location to save the file. Enter something like AddrUpload.csv as the file name. Click Next and then Finish
    7. Login to your FastMail.FM account and go to the address upload screen
    8. Click the Browse button to locate the file you exported above and then click Upload. It should import all your contacts

    After the upload, FastMail.FM will display a message showing addresses successfully uploaded and/or any errors.

    Outlook Express

    1. Start Outlook Express
    2. Select the menu item File -> Export -> Address book ...
    3. Select Text File (Comma Separated Values) and click Export
    4. Use the Browse button to select a location to save the file. Enter something like AddrUpload.csv as the file name
    5. Make sure all the fields are ticked, then click Finish to complete the file export
    6. Login to your FastMail.FM account and go to the address upload screen
    7. Click the Browse button to locate the file you exported above and then click Upload. It should import all your contacts

    After the upload, FastMail.FM will display a message showing addresses successfully uploaded and/or any errors.

    Thuderbird/Mozilla/Netscape

    1. Start Thuderbird/Mozilla/Netscape
    2. Select the menu item Tools -> Address Book
    3. Select the menu item Tools -> Export...
    4. Select a location to save the file. Enter something like AddrUpload.ldif as the file name then click Save
    5. Login to your FastMail.FM account and go to the address upload screen
    6. Click the Browse button to locate the file you exported above and then click Upload. It should import all your contacts

    After the upload, FastMail.FM will display a message showing addresses successfully uploaded and/or any errors.

    Other

    Follow the appropriate menus to export the addressbook from your other web-site/program. Then login to your FastMail.FM account and go to the address upload screen. Click the Browse button to locate the file you exported above and then click Upload. It should import all your contacts.

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  9. I want to upload an addressbook with groups. Do you support that?
  10. Not at the moment sorry. Any group information will be lost in the upload process. This is something we hope to fix at some stage.

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  11. Are you going to support address book synchronisation via IMSP/ACAP/LDAP?
  12. IMSP and ACAP are quite well suited to this job, but unfortunately they are only supported by one client (Mulberry).

    LDAP is a general directory services protocol supported by most clients. However it is generally supported only read only, and authentication is generally not supported by most clients (meaning that your address book would be available to everyone).

    Therefore we have plans to create some synchronisation software ourselves. Currently there is no timeline on this however.

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  13. How can I transfer my address book from Microsoft Hotmail to FastMail.FM easily?
  14. The following answer works on Microsoft Windows.

    1. Set up Outlook Express with your Hotmail account.
    2. Click Start then Run. Type 'wab' and click the 'OK' button. The Windows Address Book should now load.
    3. Click 'Tools'->'Synchronize Address Book'. Your addresses are now in Outlook Express.
    4. Finally, follow these general instructions for exporting these addresses to FastMail.FM

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  15. How do I add/sort addresses/folders/signatures?
  16. See this FAQ entry for details.

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